Terms and Conditions
Welcome to Rahaa Apparel. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services. If you do not agree with any part of these terms, you should not use our website.
1. Definitions
- "Website" refers to https://rahaaapparel.com/.
- "User" or "You" refers to any visitor or customer of the Website.
- "We", "Us", or "Our" refers to Rahaa Apparel.
- "Products" refers to the sleepwear sets and other items available for purchase on the Website.
2. User Agreement
By using our Website, you agree to comply with these Terms and Conditions, as well as all applicable laws and regulations. You must be at least 18 years old to make a purchase. If you are under 18, you may use the Website only with the involvement of a parent or guardian.
3. Product Information
We strive to provide accurate and up-to-date information about our Products, including descriptions, images, and prices. However, we do not warrant that the Product descriptions or other content on the Website are error-free. If a Product is not as described, your sole remedy is to return it in accordance with our Return and Exchange Policy.
4. Orders and Payments
- Order Acceptance: All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or issues with payment.
- Pricing: Prices are listed in Pakistani Rupees (PKR) and are subject to change without notice. We are not responsible for typographical errors in pricing.
- Payment Methods: We accept payments via Cash on Delivery (COD), major credit/debit cards (Visa, Mastercard, etc.), and bank transfers. All payments must be made in full before the order is shipped.
5. Shipping and Delivery
We offer shipping across Pakistan via courier service with a flat rate of 195 PKR. Orders are typically processed within 1-2 business days and delivered within 4-5 working days. Delivery times may vary due to factors beyond our control, such as weather or public holidays. For more details, please refer to our Shipping, Payments & Delivery page.
6. Returns and Exchanges
Our Return and Exchange Policy outlines the conditions under which you may return or exchange a Product. Please review it carefully before making a purchase. Note that we do not offer refunds except in exceptional cases, such as damaged or defective items.
7. User Accounts
While registration is not required to make a purchase, creating an account allows you to track your orders and manage your preferences. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
8. Intellectual Property
All content on the Website, including text, images, logos, and designs, is the property of Rahaa Apparel and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.
9. User Conduct
You agree not to use the Website for any unlawful purpose or in a way that could damage, disable, or impair the Website. Prohibited activities include, but are not limited to, transmitting viruses, spamming, or attempting to gain unauthorized access to our systems.
10. Limitation of Liability
To the fullest extent permitted by law, Rahaa Apparel shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or the purchase of any Products. Our total liability for any claim shall not exceed the amount paid by you for the Product in question.
11. Indemnification
You agree to indemnify and hold Rahaa Apparel harmless from any claims, losses, or damages, including legal fees, arising from your breach of these Terms and Conditions or your use of the Website.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Pakistan.
13. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the Website constitutes acceptance of the revised terms.
14. Contact Information
If you have any questions or concerns, please contact us at support@rahaaapparel.com or via WhatsApp at +92 334-6095493.
By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.